Shipping policy

Shipping Policy for Neelmii

Last Updated: 15 Oct 2025

1. Shipping Destinations:

We currently ship our products to addresses within India. For international orders, please contact our customer support for assistance.

2. Processing Time:

Orders are typically processed within 7-14 business days after payment confirmation. This does not include weekends or holidays.

3. Shipping Costs:

Shipping costs are calculated based on the weight of the products, the destination, and the chosen shipping method. The exact shipping charges will be displayed during the checkout process.

4. Shipping Methods:

We offer standard and expedited shipping options. The estimated delivery time and cost for each method will be provided at the time of checkout.

5. Order Tracking:

Once your order has been shipped, you will receive an email with the tracking information. You can also log in to your account to track your order.

6. Delayed or Lost Shipments:

In case of any delays or if your shipment is lost in transit, please contact our customer support. We will work with the shipping carrier to resolve the issue.

7. Address Accuracy:

Please ensure that the shipping address provided during checkout is accurate. We will not be responsible for packages delivered to incorrect addresses due to customer error.

8. Returns Due to Shipping Issues:

If your order is returned to us due to an incorrect address or delivery failure, we will contact you for an updated address. Additional shipping charges may apply for resending the package.

9. Contact Information:

If you have any questions or concerns regarding our shipping policy, please contact our customer support at team.neelmii@gmail.com.